With the university’s Online Booking Tool decommissioning. The client was looking to partner with a leading travel management provider who understood academic travel, could provide the latest in technology and could deliver a premium end-to-end experience.
Unfulfilled with their current Travel Management service performance, including duty of care compliance, the University set out to identify their optimum travel management and contractor models. They concluded that a single travel provider with an integrated technology partner was the best available model.
The university appointed Business Travel by STA, for our strong relationship and experience as a Concur Preferred Partner, professionalism and understanding of the university’s goals.
By partnering with Business Travel by STA, this provided a simplified process for users to submit travel requests and reconcile their expenses. This drove compliance across the university and now provides visibility across 88% of their travel spend.