‘Employer of the Year’! I am so proud of everyone at TravelEdge Group for being recognised as an organisation who champions gender equality and operates from an equal opportunity policy that is implemented, rather than just talked about.
Being an organisation that holds these values as our guiding sun is the reason, we have a current staff retention rate of 98.4% and staff engagement at an all-time high. We value our People. Another way we demonstrate the value of our people is by offering flexible work arrangements, you can read about this below via an excerpt from my Telstra Woman of the Year Award submission.
In addition to Employer of the Year, five of our People are finalists in the ‘Women in Travel Awards’ including; Deanne Waldron; Executive Leader of the Year, Netta Efron; Rising Star of the Year, Charmaine Lubbe; Corporate Executive of the Year, Noa Rein; Mentor of the Year, Natasha Jaglica; Technology Executive of the Year.
Congratulations to our amazing team!
Have a great month!
Telstra Woman of the Year Award excerpt:
Q: How do you support your team when they need flexibility in the way they work?
A: As we have such diverse roles across our business, there are of course diverse working requirements. We are proud to offer flexible solutions for our people, whether that be part time hours, work from home arrangements, career breaks or study leave… we work with each person individually to ensure they have an exceptional career journey at TravelEdge.
This also includes training and development, from in-house courses, to accredited training modules, mentoring and coaching to career aspiration discussions, we stand by the fact that we will deliver on our promise of your very own exceptional journey.
Coming from a place of understanding, I believe has allowed TravelEdge to move quickly into a space where we are seen as leaders in the industry. Whist we are very flexible with where/when people choose to work; we haven’t compromised on our employee engagement which is something many organisations struggling with.
We’ve created an online ‘Hub’ for our people to keep up to date with social activities and announcements, fun activities are planned around when our ‘work from homers’ are coming into the office for their regular catch ups and of course we end every week with celebrations of probation completion and birthdays over a couple of Friday afternoon bevvies.
Whilst we have to balance being in a service industry, I find that by being understanding to people’s unique situations, really goes a long way… no two people have the same situations, so how can we have a ‘one size fits all’ mentality.
I appreciate that with flexibility comes complexity, and that’s why it’s our year of SIMPLIFICATION… how do we give flexibility, recognising individual situations, without making it really hard for managers to not set precedents and continue to deliver the high service standard which our customers have come to expect from TravelEdge.