Domestic and Claims Consultant

 

Do you take pride in your customer service skills and ability to emphasize with anyone?

This is an opportunity to be part of a new team, dedicated to one client – one of Australia’s largest insurance companies.
You will be helping with booking domestic accommodation and flights, while truly making a difference to your clients, helping them at an emotional chapter of their life.
TravelEdge operates out of a 5-star office in the CBD, where you’ll find toast and coffee to kick start your day, fruit for the midweek hump day and picnic blankets if you fancy taking your lunch alfresco.

About the role:

  • Responding to quotes within given turn-around times
  • Book flights and accommodation in Amadeus/Tramada
  • Documenting and recording all enquiries to enable an error free booking
  • Consistent caring and teamwork attitude towards colleagues, clients and suppliers

What you will bring to the role:

  • Prior to domestic corporate or retail/wholesale consulting experience is required
  • Pride yourself on exceptional communication skills and customer service
  • Sound attention to detail and the ability to prioritise
  • Enthusiasm to grow your career whilst being mentored by experienced consultants
  • Technical expertise – Amadeus, Tramada is preferred

Sometimes it’s the little things that make our day…

TravelEdge operates out of a 5-star office in the CBD, where you’ll find toast and coffee to kick start your day, fruit for the midweek hump day and picnic blankets if you fancy taking your lunch alfresco.
We realise that you need an extra day of leave a year to party on your birthday, run a marathon or stay in bed and binge Netflix, so we are happy to offer this to you!

Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to the progress that can track and map out your goals with you.

Our Company:
Our vision is ‘Making every journey an exceptional experience’, not only for our travellers, but across every interaction we have as a business. We believe in exceptional service, equality for all, celebrating our diversity and looking after each other. Our purpose is simple: enable companies/people to do business better.
If this sounds like your next exceptional career journey, we would love to hear from you!

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Get In Touch With Us

Customer service is a key focus of our organisation, and we are always on hand to assist with any enquiries.

Whether you have a question about one of our brands; are interested in a career opportunity; or need any other information at all, please let us know and we will get back to you promptly.